Chapter 1: Introduction
one particular Introduction
In this part, background information with the importance of CSR, especially for the cosmetics sector is uncovered. In addition , the idea and the range of this paper are to be defined too. Last but not least, an overview on this paper composition is displayed.
1 . one particular Background of the study
Nowadays, CSR has become the basis on what organization flourish in the swiftly changing global world. Plastic companies have been seen as dishonest and non-environmentally friendly business practices due to unsustainable sources of products, testing on pets and chemical substance pollution and so forth.
In recent years, CSR is usually integrated into aesthetic companies’ plans and methods so that the CSR activities would bring them confident social, legal, environment and economic impact (Organic Monitor, 2010). All those cosmetic businesses try to lower the environmental impact of their cosmetics by using more environmentally friendly formulations, including using natural and organic ingredients (Article 13, 2002). It is because the cosmetic products provides direct effect to the users.
Therefore , makeup are strongly linked with people who find themselves more cautious to choose and concern about the skincare that they are getting.
Health conscious consumers increase more aware of the implication of what they apply issues skin. Therefore , cosmetic businesses intend to be responsible about the products that they can be producing, providing and selling. It is important that the production of each item of every company comply with legislation and particular health requirements. Cosmetic corporations not only put into practice CSR to fulfill the legal requirement, although also consider that as a way to attain extra development and increase profitability of business.
However , because of the industry’s fast developing nature, it is necessary for plastic companies to differentiate in the competitors to become successful to achieve growth and profit. Aesthetic companies consider CSR as being a
strategy to create competitive advantage as an innovative way so that they can be viewed as exceptional in the market. ‘Natural ingredients’ has become a great mass veneración in plastic industry to attract customers. Nevertheless , a brand of shampoo that applies organic essences to offer customers healthier life style has been identified containing dangerous ingredients (Serinah, 2010). Relating to Paul E. (2011), 26 aesthetic companies faced a legal action that was filed by an environmental group. These products from this sort of companies just like shampoo, cosmetic washes and soaps defined as organic in fact this seemed not the truth. Cosmetic users criticize that products labeled as organic and natural or normal which simply a tiny percentage of their substances were certifiably organic, at some time mixed with elements seen simply by some since potentially positivelly dangerous. Consumers have no idea of and doubtful what corporations have done to fulfill their expectation for interpersonal responsibility of cosmetic firms.
1 . 1 ) 1 Focus on Reader
The target readers of this examine are individuals cosmetic users in Hong Kong who happen to be health- mindful consumers. They are longing to find out whether beauty companies have done their best to implement and practice CSR truly. They may be benefited from this study by knowing more about the control environment in aesthetic industry and CSR plans of selected companies. Therefore, they can assess those companies’ CSR coverage whether the policy is sufficient to fulfill their expectation of CSR.
1 . 2 Overall Research Aim
To examine if the CSR coverage of the plastic industry is enough to meet consumers’ expectation in Hong Kong.
1 ) 3 Exploration Objectives
1 . To examine the concept of CSR.
installment payments on your To study the cosmetic market current control environment in Hong Kong and also other countries including USA, the U. E and Japan. 3. To assemble and assess responses in CSR made by cosmetic businesses from community especially plastic users through questionnaires. 5. To examine the CSR approaches and plans applied by selected aesthetic companies in Hong Kong such as
Crabtree & Evenlyn, L’OCCITANE and Origins. your five. To give conclusions and tips based on the above analysis.
1 ) 4 Research Methods: Approval and Explanations
This kind of study uses both quantitative and qualitative approach. Concerning quantitative strategy, data associated with this analyze is main data accumulated through close-ended questions questionnaires from plastic users. This is certainly done by self-administered style questionnaire, which is sent out via available and through internet. The people of this analyze is cosmetic users in Hong Kong. Convenience sampling is usually chosen in order to obtain a greater number of finished questionnaires quickly and financially due to as well as cost constraints. For this study, at least 50 set of questionnaires will be distributed to cosmetic users located in Hong Kong who employ products via selected businesses.
This research will also involve secondary data collection using qualitative strategy. It includes examining government’s policy of handling in plastic industry as well as the policy of CSR in the selected companies and other relevant. This is done through researching the CSR policy or report coming from websites and catalogue. Just for this study, three companies’ plan of CSR is chosen to give a general comparison.
1 ) 5 Constraints of the research
The sample size and the volume of data collected from questionnaires would be in small amount. For the reason that this conventional paper is concentrating just amongst cosmetic users in Hk and the plastic users of other countries cannot be reached easily. Consequently , the effects of this analyze cannot be general to consumer in other countries.
Upcoming work can overcome limits of the present study regarding number of respondents and centering in more cosmetic companies in Hong Kong that it may help in generalizing the results of the examine.
1 . 6 Dissertation Framework
This dissertation is divided into six chapters.
Section 1 can be introduction. This chapter contains the background in the study with aims and research objectives. Target target audience, research strategies, limitations and dissertation framework are also included to give a short overview of this paper.
Chapter 2 is definitely literature testimonials. This is a bank account of sources that have been printed on CSR by scholars and teachers to identify the information that this study has and gaps between them. It will be also about critiquing the differences from the policy of selected companies.
Chapter three or more is analysis methods. This kind of chapter describes the methods utilized to meet the seeks of the analysis. Different methods dealing with principal and secondary data collection would be discussed.
Chapter four is evaluation, results and findings. Your research procedure which can be the research techniques will be explained plus the result of your research will be reviewed in detail.
Chapter your five is summary and suggestions which is to summarize all the thoughts and suggestions in this analyze.
Chapter a couple of
2 . 1 Idea of CSR
Over the years, a large number of scholars and practitioners possess defined, redefined and expanded CSR idea. There are many different CSR definitions exist in materials, which come coming from researchers, those who claim to know the most about finance, governmental body and other firm which concern the culture.
Over the years, CSR has become a well-known topic inside the media in which free promotion is given into a company’s determination or lack of commitment to CSR. Also, mass media will be able to provide consumers with new information regarding social characteristics and strategies of production. It enhances buyer awareness and so influences with regard to CSR (McWilliams et al., 2001).
CSR has become prominent over the world (Papasolomou-Doukakis, 2005). Besides
having significant effect on economic and financial overall performance, it is also essential to businesses to establish a trustworthy and sustainable romantic relationship with the community (Luo & bhattacharya, 2008). There is a superb rise of awareness on the fact that agencies must take part in society within an ethically and mutually effective way. Corporate must have society’s existence and the developing demand for ethically responsible organization practices via public into account (Joyner and Payne, 2002). They should address the concerns of the population. According to Donaldson (2003), organizations are investing more resources in CSR steadily to demonstrate their very own commitment, honest outlook and responsible tendencies in this area. Furthermore, businesses are expected to bear requirement to the world, employees and customers rather than just concerning their investors. (Sen & Bhattacharya, 2001)
CSR have been defined as “the economic, legal, ethical, and discretionary expectations that culture has of organizations at a given reason for time (Carroll, 1979). CSR differs in terms of its fundamental meanings and get developed through the years. The definition which is used generally of CSR derived from the Commission with the European Neighborhoods (2001) and the World Business Council intended for Sustainable Expansion (1999). They define CSR as a ongoing commitment by simply business to integrate not only economic worries, but as well environment and social issues in their organization activities with the stakeholders. They must behave ethically to better the quality of life from the community and society in particular on a non-reflex basis.
Therefore , there are associations between companies and other hobbies, for example , the social, cultural, environmental and economic devices. It is because these interests within our society could possibly be affected by organization activities. A powerful economic aspect may be given by these associations; however , an initial focus on environment concerns might also be given by all of them.
2 . a couple of Implementation of CSR
Companies is going to take actions to guard and enhance the welfare of society as well as that of their businesses. According to Smith (2003), there are
different forms and amounts of social responsibility that organizations can take. The value of CSR is not only related to better interpersonal welfare but also to companies’ determination to take CSR actions.
The possible motivations for businesses seek to engage in socially liable behaviors are long-term financial strategy (e. g. keeping on unprocessed trash and energy by efficient technologies), eco-efficiencies (e. g. reduction in green tax because of savings accomplished through pollution reduction), competitive advantage, pressure from stakeholders, brand and image enhancement (Lynes and Andrachuk, 2008) in order to fulfill enlightened-self-interest things to consider. They want to satisfy external responsibilities (i. at the. regulatory compliance and stakeholder demands) and to steer clear of or postpone regulatory actions too (Waddock& Smith, 2000). Although this can be one of the inspirations for them to put into action CSR, it might not be a eco friendly motivation since it will not provide an bonus to improve the relationships with stakeholder or perhaps encourage effectiveness of useful resource (Welford, 2003).
Epstein (2009) identifies three dimensions of CSR which an organization should certainly accomplish so that to establish a good corporate citizen image.
Financial Dimension
The fundamental responsibility of corporate is financial performance to gain economical profit. The phone call for constant and sustainable increases in company value and to gain a fair return on capital to satisfy aktionär economic interests is imperative. Beyond individual investors and owners, firms should offer significant economical benefit by simply producing taxable income and providing career (Lantos, 2001). Also, worth should be brought to the customers by improvement to include value with the product and services.
Environmental Dimension
Governments more and more focused on environmental issues associated with industrial operations. Besides, globalization trends possess served to make public concern over concerns concerning regarding the culture. Topics of social
concern that contain evolved are the protection of natural methods, ecology-oriented development, reduction of the impact of business activity on the environment and so on.
Sociable Dimension
In addition to a developing environmental mind, the interpersonal aspect of CRYSTAL REPORTS has become an ever more important matter for companies to act ethically and be reasonable, respect people’s rights, prevent harm and social injury (Lantos, 2001). With the associated with these interests, it is turning into critical that companies successfully balance probably conflicting stakeholder interests with social and environmental duties. Some ideal focuses of social dimension are humanist management, education and people’s skill expansion, health and safety management and so on.
This survey focuses primarily on the stakeholder group “consumers and whether the CSR activities of cosmetics businesses can gratify consumers’ expectation. Consumers include several tastes and sights to affect a business CSR actions. As mentioned simply by McWilliams and Siegel (2001), there is solid evidence that many consumers value CSR characteristics.
CSR in Hong Kong
Social and environmental issues are always overlooked by companies in Hong Kong in making corporate strategies. According to Friedman (1963), company singular goal should be to gain economical profit. Therefore , companies might not have any responsibility to deal with the problem concerning the contemporary society, environment plus the world (Reinhardt, 2000) and CSR is just the voluntary barrier to maximize profit (Andrews, 1989).
Hong Kong businesses adopted code of ethics in their policy as a result of the encouragement from the Independent Percentage Against Data corruption (ICAC) (Preble and Hoffman, 1999). It really is focus on inner aspects of companies’ ethics as well as the behavior of individual employees (Snell ain al, 1999), but not the external areas of business ethics. The environmental and social management and reporting is too little in Hk that only small number of companies express their CSR policy by issuing CS report
(Copeland-Chiu et al, 2002).
2 . a few CSR in Cosmetics Sector
Current, there are many business scandals and they raise the disagreement of public and excite the concern of CSR. Consequently , recent studies have emphasize business integrity and CSR in order to address the problem. For instance , the scandals in beauty industry just like cosmetic products had been discovered that made up of concentrations of mercury or perhaps carcinogenic ingredients, public matter on the health insurance and safety specifications of cosmetics is rising. Consumers may purchase cosmetic goods that they perceive to possess a relatively low level of unfavorable environment/social effects to rivalling cosmetic products.
Also, there is a growing trend of worldwide to get the aesthetic market. These products in plastic industry appear to have short life periods than goods in other industries. Innovation is critical for the cosmetic firms to be made it through in the competitive environment. Therefore , cosmetic businesses tend to include CSR in their businesses in order to longer many life circuit. Industrial industries, i. electronic. the beauty industry, have got high actual or perceived socio-environment influence and are inside the public attention are likely to be constituted by company that CSR must be implemented in some problems.
2 . three or more. 1 Ingredients
In cosmetic industry, the hottest matter of CSR activities is a ingredients employed in skincare and cosmetic. The prevalent and up to date trend intended for cosmetic items is the application of natural and organic assets as 100 % natural ingredients. Health-conscious cosmetic users feel that it is important and essential to understand the ingredients found in the products. For example, they want to find out whether the substances are natural and organic ingredients that don’t have harmful results when people apply. Moreover, aesthetic users wish to know whether ingredients are result from organic plantation and whether the companies be involved in fair transact.
2 . 3. 2 Creature Testing
Cosmetic item tested upon animal is a other serious problem in the beauty
sector (Salman & Madoka, 2008). Cosmetic companies report whether their products are tested upon animals in order to show the care for the ecosystem.
2 . 3. 3 Packaging
One of many environmental effects of beauty industry is usually packaging squander generation (Salman & Madoka, 2008). The presentational effects of the labels is a essential product characteristic in makeup products that the splendor sector will need to reduce product packaging waste due to consumer pressure and guidelines (William, 1996). Cosmetic firms may survey on their control on the volume and excess weight of packaging that trying to minimize the labeling waste. Some may stress the use of recycled materials, including Shiseido which usually collects the empty cosmetic bottles for recycling.
2 . 4 Cosmetic Industry Control Environment
The EUROPEAN, Japan as well as the US are the major aesthetic market around the world which be the cause of a huge part of total ingestion (OECD, 2007). In this section, the control environment regarding the cosmetic sector of these countries and also Hk will be advised.
2 . 4. 1 Aesthetic Regulation in Hong Kong
Almost all of the cosmetics are brought in from other countries and only handfuls are made in Hong Kong (ICE HK, 2005). As for the regulations concerning makeup sector in Hong Kong, it would appear that the control environment is usually not being quite as good as various other countries. There exists insufficient legislation for cosmetic sector, not to mention enforceable CSR policy inside the cosmetic sector. CSR of cosmetic products extremely depends on the do it yourself regulation of beauty companies.
In Hong Kong, the customer Council acts as an important position to provide take on the subject upon regulation and safety of cosmetic products over time. It also gives testing in cosmetic products including acid cream, color cosmetic makeup products and cosmetic goods (The Consumer Council, 2011). In addition, it introduces some regulatory measures in order to improve the safety normal. Besides, there are several nongovernment agencies, for instance, the Cosmetic & Perfumery Association of Hk Ltd and Hong Kong Beauty
Specialized Resources Center (HKCTR). However , only a small number of them provide cosmetic assessment and assessment on managing and qualification to prevent quality problems (HKCTR, 2008).
Cosmetics are not meals or medicine which should be controlled under independent legislation. Customer goods including cosmetic products has to be acted according to the General Safety Requirement within the Consumer Merchandise Safety Ordinance (CGSO) Section 4. Likewise, the Secretary for Monetary Services may well approve simply by regulation into a safety common applicable for the consumer products (CGSO, 1994). However , there is certainly lack of certain government’s observance safety criteria of materials used in makeup products products. The protection limits and a list of certain substances used as ingredients in cosmetics is not laid straight down by the CGSO. Specific regulation to control items which are named ‘natural’ or ‘organic’ is usually not put down by CGSO too. No necessary labeling system in beauty industry to enable public to generate informed decision is set up in Hong Kong. Cosmetic companies are certainly not legally bound to disclose any necessary information of their products.
2 . 4. a couple of Cosmetic Control in the Eu
The cosmetic industry in The european countries is seen as a new leader and dominant cosmetics exporter around the world. The European Union firmly requires that cosmetic products has to be safe being use, they have to not ’cause damage to people health once under regular or sensible foreseeable circumstances of use’ (Council Savoir, 1976). Western Cosmetics Savoir regulates the protection of cosmetics in the EU. A Directive impacts every Member Claims. Member Claims which have wellness authorities ought to transpose the Directive to their national regulation and then regulate cosmetic products into their respective countrywide boundaries legally speaking to fulfill every requirements.
Authorities Directive 76/768 is the current main regulatory framework for the cosmetic market relating to cosmetics in EUROPEAN and it has been adopted seeing that 1976. This aims to make sure the safety of cosmetic products. The European representatives, which are the Western Parliament and the Council of
europe, amended the Council Directive several times to be able to better the regulations of cosmetic products in EU. It regulates the next aspect:
Ingredient/composition
The protection limits and a list of specific substances employed as materials in cosmetic products only beneath the restrictions and conditions will be laid straight down in Council Directive.
Labeling
Beauty companies are bound legally to disclose any kind of necessary details of their items. The products’ information should be labeled plainly on the box or the package deal in the national or official language or languages with the respective Member State. A listing of ingredients has to be contained in the ingredients label.
Animal screening
Animal testing is definitely prohibited underneath the Council Directive while it is usually not under strict rules in Hong Kong. Testing ban does not allow testing done cosmetic products and ingredients about animals. As well, there is advertising ban that cosmetic companies cannot advertise their products which have been tested on family pets.
Furthermore, cosmetic product security must be examined before selling in the market. It requires cosmetic corporations should concern the Aesthetic Safety Studies for the Member Declares to access (Norman, 2000). All the special and active aesthetic ingredients will be reviewed by EU Scientific Committee about Consumer Security in order to examine condition of cosmetics whether they are safe to use. It also publishes the results of assessment upon its web page for community to view (The EU Scientific Committee, 2011).
2 . four. 3 Aesthetic Regulation inside the U. T.
In the U. S i9000., Food and Drug Administration (FDA) requires beauty companies to comply with rigid regulations with the federal Foodstuff, Drug, and Cosmetic Act (FD&C Act). All cosmetic products and their elements must be
substantiated to get safety before selling in the market and the ingredients of the items must be allowed and not prohibited (FD&C Act., 2010). The labels of the goods must be truthful and not deceptive. FDA exercises some authority over evaluating whether the products should be available (Bryan A. Liang & Kurt M. Hartman, 1999). Cosmetic businesses should adhere to any limitations that are proven for plastic ingredients and products. Virtually any potential risk from a product or service is examined as part of it is safety evaluation.
Over the years, beauty companies in U. S i9000. have gone further than the requirements from the law to offer additional protection information and technical assets. There are also several industry courses established to back up the FDA’s regulatory work for example, the Cosmetic Element Review(CIR) plus the Cosmetics Market Consumer Dedication Code. That they review of elements as a part of the cosmetic security process, with all the results posted in the Worldwide Journal of Toxicology and on the website (CIR, 2008)
Beauty companies make investments substantial solutions in technological research and safety techniques to ensure the safety of their goods. Companies work together with and utilize thousands of chemists, toxicologists, biologists, environmental experts and other professionals to evaluate the safety of cosmetics before they go to market.
Some individuals may believe cosmetics are definitely more strictly controlled in the EUROPEAN (Karl, 2009). There are approximately 1, 300 banned materials under the Annex II of Council Savoir (2011) which in turn a large number of those ingredients are generally not used rather than have been used in cosmetics inside the U. S i9000. or European countries. Another difference between the EU and U. S. systems of controlling cosmetics is usually that the EU does not allows animal testing about cosmetic item while the U. S. would not specified rules in this aspect. Although the U. S. and EU have got slightly different means of regulating the cosmetic sector, but the two systems provide consumers using a high level of safety.
2 . 4. three or more Cosmetic Rules in Japan
Makeup regulation in Japan is dependent on different regulations and ministerial
laws consisting primarily of the Ministry of Wellness, Labor and Welfare relating to Document 2-3 of the Pharmaceutical Affairs Law which usually states the standard for cosmetics. Japan provides adopted a listing of prohibited ingredients, a list of limited ingredients, an optimistic list of AND ALSO filters and a positive list of preservatives. An exclusive committee is in charge of reviewing the substance as well as the Ministry of Health issues a safety assessment towards the cosmetics firm. Japan has an additional category, ‘Quasi Drug’, which shall have slight effects within the human body, ranking between pharmaceutical drugs and makeup products. It requires pre-marketing approval and registration of ingredients and means that specific products may be categorized while cosmetics in the EU as quasi-drugs in Japan.
Japan has reduced the standards to get cosmetics and has deregulated the makeup industry, and so the old approach to obtaining before approval and licenses intended for products continues to be abolished in principle (Giovanni, 2009). The duty of ensuring merchandise safety continues to be shifted to cosmetic manufacturers. As such, any kind of ingredient that can be shown to be safe may be used in a cosmetic merchandise. Until lately, a manufacturer or distributor of cosmetics was necessary to obtain a pre-market approval and license from your Ministry of Health, Labor and Wellbeing. Since 2001, however , Western cosmetics companies are required simply to provide notice of the product’s brand just before manufacturing or importing.
Content 61 from the Pharmaceutical Affairs Law (2005) describes in details the labeling requirements of the merchandise as well as the three basic principles of Advertising (clear intention to draw customers; brands of particular medical drugs clearly offered; advertisement may be easily recognized). Article sixty six regulates promoting (exaggerated advertisements, etc . ).
Japan is a superb example of a nation wherever costly pre-market registration methods were replaced with manufacturer responsibility for product safety and with post-market surveillance (similar to the systems in the U. S. and EU) with out compromising buyer safety.
Part 3: Exploration Methodology
several. 1 Analysis Approach
Quantitative and qualitative research methods are both chosen in order to achieve the investigation aim of this study.
three or more. 1 . you Quantitative Study
Primary data is collected through predominantly standardised closed-ended and forced-choice inquiries questionnaires having a goal to describe public belief and opinions of CSR and plastic companies. This is certainly done through self-administered style questionnaire, which can be distributed through in hand and the internet through online survey customer survey research. The investigation participants the cosmetic users in Hong Kong are picked randomly through the population in an unbiased way. In this interconnection, every test has the same chance to be selected. This involves a convenience sample that info can be collected and assessed fairly quickly and a large group can be reached. Consequently , the results from the test can be generalized to the entire population with quantifiable, reliable data (Bryman & Bells, 2007).
a few. 1 . a couple of Qualitative Analysis
Qualitative method is utilized to collect second data. It will result in even more thorough information and further knowledge about the control environment of handful of foreign prominent cosmetic markets (i. at the. Europe, the U. S. and Japan) and also Hk cosmetic market and three selected businesses who have integrated CSR within their policy (Bryman & Bell 2007). From this connection, based upon the purpose of this research, organization interpretations and attitudes to environmental recognition and non-reflex actions regarding societal and environmental issues of makeup companies are the focuses, which needed to be uncovered by doing qualitative analysis which can offer detailed details but not standard information. It provides the opportunity and it is flexibility towards the researcher of learning government policy manipulating the cosmetic sector and companies’ CSR plan expectations and current elaborations within their very own words instead of just focusing on numbers obtained by quantitative surveys.
3. 2 Research Design
As for main data collection, participants happen to be asked dua puluh enam questions concerning CSR insurance plan in aesthetic industry and the expectations of companies regarding CSR concerns. The set of questions is included in appendix 1 .
The questionnaires consisted of 5 Sections. Section A in the questionnaire is to collect market data in order to check perhaps the result can generalize to most of the persons. Section W is about respondents’ awareness of CSR in order to understand whether participants have enough knowledge about CSR and that they may answer the questions devoid of guess. Section C is about environmental and social aspect of CSR and aims to find out whether cosmetic companies succeed in these factors to meet community expectation. Section D asks question regarding impacts pertaining to CSR rendering to find out if cosmetic businesses implement CSR in their plan can bring these people benefits. For Section W, questions happen to be multiple options and Yes/no questions. Pertaining to Section C and M, respondents were requested to rate all their opinions in respect to a five point Likerttype scale which range from 1 to 5 and from strongly argue to highly agree.
Concerning secondary info collection, materials review is definitely sourced coming from journal articles or blog posts, books and government guides. CSR insurance plan is found on the net site of some plastic companies in order to find out what have they performed for the society and environment. It truly is adequate to spot the main idea of CSR and also to apply the essence this study.
3. 3 Research Sample
As quantitative and qualitative researches are both executed, there are principal and extra date series.
3. three or more. 1 Main Data Sampling
In this study, in least 40 sets of questionnaires will probably be distributed to public in Hong Kong during October and November this summer. The targeted respondents would be the cosmetic users which are important stakeholder of cosmetic businesses. Half of the questionnaires will be distributed via in
palm outside beauty shops plus the others will probably be distributed through internet. Basic random testing is used. Through this study, the author’s inquire persons whom are in her control environment being interviewed. Moreover, not all participants are the good friends or members of the family of the author so that the bias on the choices of respondents that contain similar mindsets can be reduced. There is no limit of male or female, age or social position of the targeted population. Consequently , it is appropriate that the analysis have mix up sampling, both males and females, people at work or pupil, so as to get opinions for cosmetic users in a larger scope.
a few. 3. two Secondary Data Sampling
Government’s policy of control in cosmetic industry can be accessed through websites to determine the information of different laws, requirements and regulations. In fact , almost all of the cosmetic companies are foreign corporations, cosmetic products are mostly imported from a different nation and developing of plastic product is difficult to get. Therefore , businesses are selected randomly based on whether or not they have CSR report to demonstrate their effort on CSR in Hk. Many aesthetic companies declare their CSR policy on the web sites and in addition on different media such as advertisement to show their company responsible activities and graphic. In fact , only a few cosmetic companies use CSR to position and market goods. Therefore , this research trials cosmetic companies which have well known CSR and terms with their representative of cosmetic and also market shares. The data will be from companies’ websites and magazines which are checked out in order to set up if they may have CSR coverage publicly available on the net. For those who revealed their policy on the Internet or their particular leaflets, all their CSR activities are assessed based on content material.
3. 4 Data Examination
People involve detailed statistics to investigate data collected from survey. The replies from the questionnaires will be graded in proportions. Descriptive research is offered in desk or graphs.
Secondary data is to be examined using content analysis. Content analysis could make comparisons from the policy of CSR between the selected firms and
examine styles of the government’s policy of controlling in cosmetic industry.
3. five Limitation with the Study
In this study, there are some restrictions that simply cannot avoid. A lot of the respondents you don’t have much know-how about cosmetic and for that reason they may certainly not give thoughts that really indicate the CSR policy in the cosmetic sector. Also, its not all participants familiars to the subject CSR and then they may confuse about problem in the study and answer them with suppose.
According to limited price and time, this research uses a comfort sample. Drawback of this sample method is it will be a method which is very subjective and irrelavent ( nonrandom ) (Blumberg, 2008). Besides, the location in the author is limited as the survey can be conducted only in Hk. The test group comes with people in Hong Kong generally. Cosmetic users of other countries cannot be accessed quickly. Therefore , the results of the study can not be generalized to user far away.
3. 6 Research Criteria
3. 6. you Validity
Primary data are come from survey that the questionnaires will be distributed on hand and through internet equally. The author can really reach the respondents and the information accumulate are not generate by the specialist. Information, theories and understanding used in this study originates from literature assessment which is depending on journal articles or blog posts and books. Besides, there exists a substantial volume of information about control environment of cosmetic industry and also companies such as government publications and CSR report. This info is handled by authorities and also a few assurance organization. Therefore , the validity of the research is regarded as being high.
3. 6. two Reliability
Information made is dependable because the creator follows previous researchers’ methodologies that have been used for so many times. Repeated measurements may result in information regularity and therefore the consequence
is reliable (Carmines & Zeller, 1979).
three or more. 6. 3 Generalizability
Generalizability refers to the process of applying research derive from a study to a larger populace. This analyze would like to generalize the result for the cosmetic users in Hong Kong. There are at least 40 cosmetic users in Hong Kong that are asked to do the questionnaires. The participants in different ages and various sexes happen to be selected at random either exterior some beauty shops or perhaps through net. The result from the sampled player can be generalized to Hong Kong cosmetic users as they are the representative of Hong Kong cosmetic users. Three selected companies appear to have significant representative of plastic and industry shares. Therefore , the result may be applied to the complete population of cosmetic market.
Chapter some: Data Description
4. one particular Survey Response Rate
In this analyze, there are 197 set of questionnaires are allocated to community outside cosmetic shops in Hong Kong through in hand and the internet through online survey questionnaire research. The survey was conducted through the period from mid March to early on November. There are 61 forms are returned back and the general response charge is 31. 96%.
4. 2 Section A: Private information
| |No. of respondents |Percentage of total respondents (%) | |Sex | | Male |26 |42. six | | Female |35 |57. a few | |Age | |Under 21 |0 |0 | |21 ” 30 |33 |54. one particular | |31 ” 45 |19 |31. 1
| |41 ” 55 |7 |11. 5 | |Above 55 |2 |3. 3 | |Occupation | |Student |13 |21. 4* | |Retired |1 |1. 6 | |Unemployed |1 |1. six | |Employee |46 |75. 4 | |Total |61 |100 |
Table you: Demographic Data
The test consisted of thirty-five females and 26 men which were 57. 3% and 42. 6% of the participants respectively. There was 33 respondents in the age group in twenty-one ” 35 and nineteen respondents in 31 ” 40. It was a little while until 54. 1% and thirty-one. 1% of total respondents respectively. The vast majority of respondents had been 46 workers of seventy five. 4%, followed by 13 students of 21. 4%.
4. 3 Section W: Awareness of Corporate Social Responsibility
[pic]
Figure 1
There were 52 respondents (85. 2%) have heard CSR ahead of and the staying 9 participants of 13. 8% never have heard CSR before.
[pic]
Figure 2
The vast majority, 54 respondents of 88. 5% thought CSR is important for company while several respondents of 11. five per cent thought that it is far from important.
[pic]
Stand 2
Participants who although CSR is very important were necessary to answer this kind of question with a maximum of three choices. Consequently , the quantity of responses were 161 in total which can be more than the count of surveys takers. There were forty one respondents of 25. 5% chose alternative E, then Option W (29 participants of 18%) and A (28 participants of 17%).
[pic]
Figure a few
Respondents were required to response this issue with a more three alternatives. Therefore , the sum of responses were 155 altogether which is more than total number of respondent. Almost all respondents chose social factor which contains 49 respondents of thirty-one. 6%. There have been 43 participants of twenty-seven. 7% select ethical aspect, followed by environmental factor which usually consisted of 39 respondents of 25. 2%.
4. some Section C: Environmental and Social Part of CSR
4. 5. 1 Environmental Aspect
[pic]
Table 3
There are 24 participants of 39. 3% agreed that beauty companies are ecologically responsible if the ingredients utilized in cosmetic products are natural or perhaps organic, accompanied by 22 respondents of thirty-six. 1% firmly agreed.
The majority of the respondents which usually consisted of 35 respondents of 57. 4% strongly decided that plastic companies are ecologically responsible in the event they have done well on minimizing the waste of packaging, followed by 14 participants of 22. 9% agreed.
There was 27 participants of 44. 3% agreed that beauty companies are ecologically responsible if there is sustainable make use of biodiversity for
materials, followed by sixteen respondents of 26. 2% answered natural.
There were dua puluh enam respondents of 43. 6% agreed that companies are environmentally responsible in the event that they use renewable energy on their creation. Fewer respondents strongly agreed about that (17 respondents of 27. 9%), followed by answering neutral (16 respondents of 26. 2%).
[pic]
Table 4
Question doze aims as finding unique important that the corporation which purchasing of skin care and cosmetics from can be environmentally responsible. The 21 agreeing respondents made up thirty four. 4% from the sample as well as the 20 responding to neutral respondents made up thirty-two. 8%.
There are 24 participants of 39. 4% answered neutral showcased 13 asking whether plastic companies are environmentally responsible generally. Respondents who agreed had been nearly similar with whom disagreed, that were 14 respondents of 22. 9% and 15 respondents of 24. 6% respectively.
some. 4. 2 Social Element
[pic]
Table five
There were 18 respondents of 29. 5% and 13 respondents of 21. 3% strongly arranged and decided that aesthetic companies are socially responsible if there is no merchandise testing upon animal. Also, there were seventeen respondents of 27. 9% answerd neutral.
In Question 12-15, 22 respondents of thirty six. 1% and 14 participants of 22. 9% strongly arranged and arranged that beauty companies are socially responsible if perhaps they participate in community control by paying fair prices and good wages. There are 17 respondents of 28. 9% answerd neutral.
Half of the respondents (31 of 50. 8%) agreed that cosmetic companies are
socially responsible in the event that they make sure to survey on how that they organize to make sure CSR concerns are taken into account, followed by 19 respondents of 31. 1% answered natural.
There were 25 respondents decided that plastic companies are socially responsible in the event that they acquire non-governmental companies such as WWF and Globe Vision in different problems. Also, there have been 11 participants of 18. 0% highly agreed.
[pic]
Stand 6
The amount of respondents who have agreed and who responded neutral are identical in Question 18 asking be it important that the organization which purchasing of cosmetic and cosmetic products from is definitely socially accountable. Both contains 25 participants of 41. 0%.
Over fifty percent of the participants (34 of 55. 7%) answered fairly neutral in Question 19 asking whether cosmetic companies are socially liable in general. There are 15 respondents of 24. 6% agreed.
4. a few Impacts intended for Corporate Cultural Responsibility setup [pic]
Table several
There were dua puluh enam respondents of 42. 6% agreed that it is acceptable to pay more for the cosmetic item if the plastic company implements CSR in its policy, accompanied by 18 participants answered simple.
In Question twenty-one, more than half from the respondents (33 of fifty four. 1%) agreed that cosmetics are more more effective if they have a relatively low level of bad environment/social effect to competitive cosmetic products. As well, there were participants of thirty-two. 8% solved neutral.
[pic]
Stand 8
Nearly all respondent which will consisted of 39 respondents of 63. on the lookout for agreed that cosmetic companies are trustworthy if they put into action CSR inside their policy, then 15 participants of twenty-four. 6 answered neutral.
There have been 22 respondents of thirty-six. 1% firmly agreed and 27 respondents of forty-four. 2% decided that company and picture of cosmetic businesses can be enhanced by implementing CSR insurance plan.
There were 37 respondents of 60. 7% agreed that CSR may be instrumental in assisting to increase the value of the company and safeguard its sustainable creation, followed by 12-15 respondents of 24. 6% answered simple.
[pic]
Table on the lookout for
There were twenty nine respondents of 47. 6% agreed that cosmetic companies should post CSR survey periodically, followed by 21 participants of 34. 4% responded neutral.
Over fifty percent (33 of 54. 1%) of the participants agreed that cosmetic companies communicate and disclose their very own CSR coverage to the open public well. There are 18 respondents of up to 29. 5% answered neutral.
Phase 5: Data Analysis
a few. 1 Chosen Companies
5. 1 ) 1 Shiseido
Shiseido Co. Limited. was the initially Western-style drug-store in The japanese and stepped into cosmetic universe when liberating Eudermine which is toner-like lightweight lotion in 1897. It had been created because Japanese applied cosmetic with a chemical named white lead causing business lead poisoning. That aims to give safety and quality to its clients.
Shiseido can be selected from this study since it is one of the world’s leading
cosmetics businesses and its worldwide network. This season, it has net profit of USD$361. being unfaithful millions. Shiseido has their CSR report declared online site regarding its CSR information and activities. Shiseido has good CSR in fact it is using CSR as a tool in marketing (Shiseido, 2011)
5. 1 ) 2 Roots Natural Solutions
Roots Natural Methods (Origins) is actually a U. H. cosmetic organization established in 1990 which usually owned by simply Estee Lander Company (ELC). The objective of Roots is to offer high quality all-natural cosmetic products that are using methods from characteristics and using scientific way to demonstrate its products. That commits and keeps trying to protect the entire world, and also the valuable resources. Besides, Origins respects animal’s right and participates animal friendly activities.
Inside the U. T., Origins ranks at five in the Estee Lauder group and it is anticipated to reach more than $300 mil revenue worldwide. Origins has its own CSR coverage published on web site and Estee Lauder has the whole group CSR report announced on web web page. Both of them give detailed details about their CSR policy. (Origins, Estee Lauder, 2011)
5. 1 . a few L’Occitane sobre Provence
L’Occitane en Provence (L’Occitane) is a plastic company that established in France in 1976. The founder exercised his passion for natural most precious treasures and created a aesthetic company depending on essential natural oils and natural ingredients. All of their skincare and cosmetic products are designed, manufactured and marketed depending on natural and organic materials.
In the year ended 31 Drive 2010, L’Occitane generated net profit of ¬84. 6th million. Though it has no CSR report upon its web site, there is CSR policy concerning environmental and social sustainability aspects.
5. 2 Data Analysis
5. installment payments on your 1 Demography Information (Question 1 ” 3)
In Desk 1 in Chapter 4, 42. 6% respondents had been male while 57. 3% were female. This gender disproportion was expected by author since women have an overabundance
concern about cosmetic products or issue about plastic. In fact , these percentages roughly met the gender break up within Hong Kong (approximately 47% of male and 53% of female) and the test was a great representation in the population.
Many respondents were in the age group between twenty-one ” 35 and 31 ” 45. This correlates well while using age of cosmetic companies concentrate on customers who also are more likely to spend on cosmetic products.
For occupation, 75. 4% of respondents were employees. The information seems rational because people who also are in working group are available to pay for spending on cosmetic products. As unemployed and retired persons will not dedicate much in cosmetic, thus they may not visit plastic shops regularly.
5. 2 . 2 Understanding of Corporate Sociable Responsibility (Question 4 ” 7) In Figure one particular in Chapter 4, eighty five. 2% participants have heard CSR before. It is consistent with McWilliams (2001) that more and more people aware of CSR nowadays.
In Figure two, the vast majority (88. 5%) believed CSR is very important for organization. This intended that CSR is considered to be crucial by the many the population. It is consistent with Papasolomou-Doukakis (2005) that CSR is now important for firms and it is prominent over the world.
In Table 2, there were 25. 5% participants thought that CSR is important because cosmetic businesses are expected to endure obligation to the society, personnel and buyers rather than only concerning all their shareholders. Likewise, 18% participants thought that it is essential to companies to establish a trustworthy and sustainable romantic relationship with the community. There were 17% respondents believed CSR is very important because business activities may well affect community interest. These are generally consistent with Sen & Bhattacharya (2001) and Luo & Bhattacharya (2008) that businesses consider CSR in their policy because of these causes.
The majority of respondents (31. 6%) chose sociable factor as the most important factor of CSR, and then 27. seven percent respondents select ethical aspect and twenty-five. 2%
respondents select environmental aspect. The result was obviously a bit different from Epstein (2009) identifies 3 dimensions of CSR that are economic, environmental and interpersonal that an organization should attain so that to ascertain a good company citizen image. However , only social and environmental component are reviewed in this examine.
5. 3 Comparison of 3 Selected Corporations
a few. 3. you Environmental Feature (Question almost 8 ” 13)
Natural Ingredients
Cosmetic companies use natural ingredients inside their products to exhibit that they are environmentally responsible. This is consistent with the result in Table 3 in Chapter 4 which the vast majority (75. 4%) decided about that. However , most of the ingredients used on Shiseido’s products are generally not natural or perhaps organic. Only a small amount of natural ingredient is definitely added in the products. As for Origins, it uses 100% natural essential oils and accredited organic substances used in its products. As for L’Occitane, there are around 150 plant life used in the formulas and it creates fully certified-organic items which sources from organic and natural farmers. Origins and L’Occitane do better that Shiseido in this aspect.
Presentation Minimizing
The result as well showed that a majority of of the people (80. 3%) agreeing reducing the spend of the labels is one of the approach to be ecologically responsible. This can be consistent with Salman & Madoka (2008) that packaging waste materials is one of the main environmental influences of cosmetic industry. Shiseido launched many replaceable fill up products including the MAQuillAGE Set Eye Shadow. It also decreases and recycles plastic and glass of some of its products. As for Origins, it motivates customers to bring their bare unrecyclable plastic bottles to it and send to become recycled or perhaps used for energy recovery. Concerning L’Occitane, this used a great eco-design way of reduce presentation such as employing materials that are renewable and can be recycled. Three selected corporations have done well in this factor.
Biodiversity intended for Ingredients
As for sustainable use of biodiversity for materials, only 44. 3%
respondents arranged that. However, Shiseido has taken place in many studies concerning biodiversity. It became a member of the Roundtable on Lasting Palm Oil plus the Japan Business Initiative intended for Biodiversity to measure potential methods to biodiversity-related problems. Also, Origins tries to employ purchasing capacity to enhance livelihoods and shield biodiversity. That partners with government and NGOs to identify sustainable sources. It purchases certified eco friendly palm oil and it has commenced to engage with others to find ways to increase the of eco friendly palm oil. Yet , on the website of L’Occitane CSR policy, there is not any information present that L’Occitane has done the best to ensure ingredient biodiversity.
Renewable Energy
There were 71. 5% participants strongly arranged and decided that using renewable energy upon production is usually environmentally responsible. All selected companies are correspondent with the end result that they have utilized renewable energy, every using solar powered energy. Some Shiseido’s factory has installed solar-powered system to product lumination and electrical power to reduce exhausts of CO2. Origins likewise uses solar power to generate electrical energy in some of its industries and buys renewable energy to offset the power used in retailers. L’Occitane has installed solar power panels to generate power for this particular heater.
|Environmental Aspect |Shiseido |Origins |L’Occitane | |Natural ingredients |( |( |( | |Packaging minimizing |( |( |( | |Biodiversity for substances |( |( |( | |Renewable energy |( |( |( |
Table 12
What businesses have done on environmental element was summarized in Stand 10.
Origins has been doing the best amongst three firms. However , Table 4 in Chapter 5 shown that just 54. 1% respondents thought it is important that the corporation which getting of cosmetic and cosmetics is eco responsible. Company being eco responsible might not be a reason intended for consumer to pick its merchandise.
In Desk 4, though most of the people answered neutral that cosmetic companies are environmentally accountable in general, participants who disagreed are more than who decided. This is distinct with the qualitative research the selected companies have done a whole lot in environmental aspect. The end result implies that the businesses cannot satisfy consumer’s requirement on environmental issue sufficiently. 5. 3. 2 Social Aspect (Question 14 ” 19)
Dog Testing
In Desk 5 in Chapter some, more than half with the respondents (50. 8%) highly agreed and agreed that companies avoid animal testing are socially responsible. This is correspondent with Salman & Madoka (2008) that plastic product analyzed on dog is the various other major issue inside the cosmetic sector. Origins checks its products by clinical tests in volunteer -panel instead of animal testing. Besides, L’Occitane has chosen to refrain from giving animal screening on its products and they have never used products of animal origin. As explained in Shiseido’s CSR survey, it desires to15325 eliminate pet testing simply by 2013. Nevertheless , it conducts animal testing on aesthetic ingredients. This could due to the explanation that dog testing is not prohibited in Japan but also in U. T. and Europe.
Community Transact
Stand 5 demonstrates, 59% respondents thought companies are socially dependable if they engage in community trade. For Shiseido, a number of the products will be formulated with materials procured from reasonable trade sources. It also proven the Shiseido Group Provider Code of Conduct that is certainly relevant to fair commercial transactions. Beginnings work with suppliers and others to identify and develop ethical options for raw materials that protect workers’ human legal rights. The suppliers of it have guarantee reasonable pay for
worker and reduce children work. As for L’Occitane, it partcipates in community transact that it guarantee the women of Burkina Faso to receive total benefits of their work and in addition paid reasonable price to them. 3 selected companies have done well at this factor to meet client expectation.
Report on CSR
50 % of respondents (50. 8%) arranged that companies are socially dependable if CSR issues are taken into consideration. All selected companies have reported their CSR in order to be socially responsible. CSR policy of Shiseido is published on its web page. Different areas have been completely addressed by simply Shiseido, for instance, Environment, Time Practices and Human Legal rights. Also, there exists a CSR committee in Shiseido in order to decide CSR coverage and to help out with designing and promoting CSR activities. ELC has CSR report released on the website. Roots has it very own CSR coverage published in Origins website regarding diverse aspect just like ingredient and packaging. While there is no CSR report of L’Occitane, it offers its CSR policy and information on it is website beneath sustainability. It is CSR plan covers its products, factory, transport, employees and shops.
Acquire NGOs
The result demonstrated that 59% respondents firmly agreed and agreed that companies are socially responsible if perhaps they acquire NGOs. Simply Shiseido can easily meet the respondents’ expectation. It partnered with United Nations Large Commissioner pertaining to Refugees (UNHCR) to promote more deeply knowledge of retraite issues. Likewise, it provides support for Globally Fund for Nature (WWF) conservation actions. Some sorts of ELC have been completely committed to community care including M. A. C Assists Fund and the group Breast Cancer Awareness Marketing campaign. However , Beginnings itself will not partner with NGOs on different issues. There is absolutely no sufficient facts to show L’Occitane provides partnered with NGOs based on a issues. Consequently , Shiseido has been doing the best through this aspect.
|Social Aspect |Shiseido |Origins |L’Occitane | |Avoid animal tests |( |( |( | |Community trade
|( |( |( | |Report on CSR |( |( |( | |Partner with NGOs |( |( |( |
Stand 11
What companies have done on interpersonal aspect was summarized in Table 14. Three firms have done very well but there exists room pertaining to improvement. Yet , Table 6 in Phase 4 displayed that less than half of the participants (49. 1%) thought it is important that the company which usually purchasing of skincare and cosmetic products coming from is socially responsible. Company being socially responsible might not be a reason for consumer to select its merchandise.
In Desk 4 in Chapter some, only 24. 6% respondents agreed cosmetic companies are socially responsible generally and more than half of the participants (55. 7%) answered natural. This is distinct with the qualitative research the fact that selected companies have done a whole lot in sociable aspect. The end result implies that the businesses cannot satisfy consumer’s requirement on social issue completely.
5. 5 Impacts for Corporate Sociable Responsibility Rendering In Table 7, there are 54. 1% respondents agreeing that it is satisfactory to pay much more on the aesthetic product if the cosmetic company implements CSR in its coverage.
There were 63. 9% respondents strongly agreed and arranged that cosmetic products are more more effective if there is a relatively low-level of adverse environment/social influence to rivalling cosmetic products. This is correspondent with Lynes and Andrachuk (2008) that CSR implementation can help enhance competitive advantage of the business.
In Stand 8, there were 70. 5% respondents arranged that cosmetic companies are dependable if they implement CSR in their insurance plan. This is in line with McWilliams and Siegel (2001) that there is strong evidence that lots of
customers value CSR attributes in order to establish reliable relationship with them.
The greater part, 80. 3% respondents thought that brand and image of cosmetic companies can be enhanced simply by adopting CSR policy.
The agreeing 73. 8% participants thought CSR can be instrumental in helping to boost the value of the organization and protect its sustainable development.
In Table being unfaithful, there were 70. 7% participants supported that CSR report should be published periodically.
There were 60. 7% respondents thought that all cosmetic firms communicate and disclose their very own CSR policy to the open public well.
Phase 6: Summary
6. you Conclusion
This analysis aims to examine whether the CSR policy of the cosmetic sector is sufficient to satisfy customers’ expectation in Hong Kong. This research the concept and control environment of CSR among Hong Kong and 3 other countries. Responses on CSR via public were gathered and analyzed and comparison of CSR policy via three chosen companies was made. Furthermore, realization and advice are to be manufactured in this part.
This analysis was made by using the two quantitative and qualitative way in order to accumulate primary data and supplementary data. General public responses were collected through questionnaires and secondary info was accumulated through CSR reports and policy. The investigation approaches are important that they can help in meeting the objectives of the study. They will also help in reducing concern and increasing reliability, validity and generalizability of this examine. All goals of this examine have been totally met.
6th. 2 Getting and Implication
The writer found that a lot of of the people have heard CSR and it is now
prevalent in Hong Kong. General public not merely concern the financial overall performance of organizations, but as well their contribution to the environment, social, community and so on.
Environment Aspect
All picked companies have done well in the labels minimizing including recycling and reusing the used package deal and using environmental friendly material. The technology for packaging is usually mature to help reduce negative environmental impact. However , the technology for creation lags at the rear of that alternative energy only used in indirect production. It is the reality direct production is the main cause of waste including water waste materials and CO2 emission of factory.
Sociable Aspect
Animal assessment is being removed in beauty industry to be able to respect pet right and steer clear of cruelty. It has been prohibited in Europe and also other countries are likely to follow the EUROPEAN regulation. The raising of animal security organization could be the fact that influences cosmetic market to help against animal screening. Nevertheless, beauty industry keeps a passive attitude toward other sociable issues. That they seldom partner with NGOs on different problems to help improve the society and living common.
Law and Regulations
Control environment of beauty industry in Hong Kong is not that mature by any means. There is no particular law or regulation to aid monitor the cosmetic industry in Hong Kong. Hong Kong Federal government only uses the legislation in the U. K. regarding the cosmetic product safety. It may well because cosmetics in Hong Kong are mainly imported from countries like Japan, U. T. A and the U. K. Furthermore, the governments tend not to consider elements that do not really harm our planet and people, including biodiversity of ingredient, the labels waste, community trade and so on.
Impacts of CSR
The general public wants CSR takes on an important function in plastic industry generally. They may think that cosmetic corporations can change the negative
image of the industry if they apply CSR inside their policy. Also, company which will implement CSR has more competitive advantages than others which in turn not consider CSR. Nevertheless , CSR can be not the only and key influence of getting decision. Customer may also consider the marketing strategy. Besides, CSR in Hong Kong is just an initial stage, people may have remote frame of mind towards that.
6. 3 Limitations
Time and Price Limitation
In this thesis, there are some restrictions that should be dealt with. A significant limitation is the limited time and cost. The respondents were constrained of consumers in Hong Kong. As well, it was difficult to get participants intended for the set of questions. It was because the fact that not every of the people interested in aesthetic and people may thought the questionnaire was ended with promoting sales or convincing money gift. For this reason, the response rate was just 30. 96%.
Validity of Questionnaire Outcomes
Like a of the forms were distributed via net and by side, some of the answers were not really valid or perhaps not taken into account and causes the other restriction. Although most of the respondents have heard of CSR, they did not have in-depth familiarity with it and also the cosmetic sector. The author are unable to explain to the respondent of some issue wording and meanings. Consequently , they may solution the question with guess.
Confidential Information
Furthermore, CSR statistic of selected companies was hard to gather. CSR policies of people companies are released openly. However , non-e of them provide statistics such as cover CSR actions. The author offers sent e-mail to those firms to ask for information but they weren’t willing to give the sensitive figure documents and even have not responded yet. This made difficult to measure the actual impact of CSR about consumer. With this connection, the analyses simply focused on the data collected through the questionnaires plus the web site of those companies.
six. 4 Advice
New Government Legal guidelines
CSR implementation is just initial stage in Hong Kong. Government is now promoting CSR on TV yet CSR implementation is not compulsory in Hong Kong. Likewise, the file format of CSR report is definitely not underneath provision. To be able to wider the prevalence of CSR, the author recommends govt to make laws and regulations for compulsory CSR usage and dangerous CSR reporting for the format, responding to different aspects and professional auditing of the report.
Advances in Technology
As for plastic sector, companies and the market should put in capital to improve the technology, especially in the creation of beauty. At present, simply parts of the availability, mainly roundabout production including heating and lighting, is using power in the beauty industry, no matter in Hong Kong or other areas. More studies and improvements should be built so as to work with renewable energy consist of direct production processes. Additionally , a variety of power, i. e. wind electricity, water electricity and geothermal energy should be developed rather than just using solar power.
6. five Future Exploration
Ethical Aspect
Only environmental and social aspects were examined from this study. In line with the result of the questionnaire in Chapter some, 43 respondents out of 61 as well thought that moral factor is a crucial aspect. Consequently , future exploration can also cover ethical concern, for instance, moral trade and human rights, in order to talk about the need of lots of people.
Quantified CSR Impact
Impacts of CSR implementation were mentioned in this study. Another interesting topic can be achieved in future studies how to gauge the impacts of CSR rendering in beauty industry to develop differential. This is done by assessed the CSR statistics, for instance , collecting product sales data after implementing CSR to measure the impact of CSR upon consumer purchases.
you
