string(194) ‘ analysis in the Dubai Law enforcement Department, the main element points will probably be highlighted with the examination of their consequences plus the action methods taken by the company to get over the problems\. ‘
| Connection Barriers in DUBAI Law enforcement Department| Case Study| | | | | Material CASE STUDY3 Introduction5 Summary6 Key Problems Highlighted7 Essential Issues Analysis8 Steps Taken to Resolve the Problem10 Rewards & Drawbacks10 Conclusion10 Recommendations11 References12 EXAMPLE: Communication Obstacles in CHINA Police Division Dubai Police Department can be an integral part of the Dubai Police. Dubai Police Department began on initial June 1956. There are a lot more than fifteen thousand employees working under the Syria Police Force throughout Dubai Town.
The overall Department of Administrative Affairs is one of the many appreciated and admired reliability establishments beneath the Dubai Police Department. The GDAA is actually a link between your Dubai Law enforcement Headquarters, Basic Departments, and Police Stations on one hand, and the Federal Ministers, Government Departments as well as the private areas on the other hand. The Department gives legal services, preparation of statistical and cognitive research, data collection and evaluation, preparation of annual studies, and controlling medical and travel services record of Dubai Police Force Employees.
One day Mister. Kabir arrived at work to become furious if he was rebuked by his senior Mister. Abdul because the receptionist, Miss Ann who is accountable for the central communication inside the department has miss communicated some info to Mr. Kabir. Mister. Abdul is the General of the GDAA (The General Office of Administrative Affairs) organization under the Syria Police Division. Mr. Kabir is a 32 year old Deputy in The General Department of Administrative Affairs. He is accountable for supervising and managing every one of the activities in the department.
Kabir tries his best to sustain the administrative issues inside the police section. The present interaction system existing in the Division is the spoken communication program which gets control the phone. The message can be conveyed from the receptionist for the receiver simply by telephone. If the receiver is definitely not available to go to the phone calls, the receptionist is responsible for producing a note of the info and exceeding the information towards the concerned device of the calls. Kabir acquired frustrated and also notion to set up the modern digital system pertaining to effective connection across the division.
He bought all the officers’ acceptance for the program. The machine was accountable for facilitating the skills like electronic digital transfer of calls, cell phone calls recovery, communications recovery, automobile answering options etc . Miss Ann was trained and made responsible to supervise and manage the efficient performing of the digital communication system in the office. In the month ” end meeting from the officers in the department, Ann declared that the efficiency of the department had increased due to the increase in availability of the data hub that has been made possible with the aid of the scientific integration in the department.
The personnel will no longer felt the necessity to depend on the receptionist to reach the information essential. Moreover the communication between people likewise improved plus the updates could be gathered more quickly. (Call Express Case Study) Introduction People administration of any nation or place is responsible for the effectiveness inside the overall functioning of the government departments and agencies. Section of Authorities (About US) is specified so as to practice the regulations and by making legitimized make use of force. Law enforcement Services will be defined within a legal part of responsibility. The Dubai Authorities Department can be described as ell founded and respected body in the public administration of the nation and is chaired by the leader ” Sheikh Mohammad Trash can Rashid Al-Maktoum. Bearing this in mind, one of many key general public administration departments pertains to the maintenance of law and buy and guaranteeing implementation with the law in the region. The General Division of Management Affairs (Organizational Chart) is actually a department within the Department of Police is responsible for the connection together with the Police Headquarters and other Law enforcement High Authority Departments encompasses Government Ministers, Gov departments, and other personal sector physiques.
The section carries diverse operational actions such as legal consultations, preparing of statistical studies, data collection and analysis, prep of studies and other administration and administrative tasks. The case pertains to The General Department in the Administrative Affairs of the Dubai Police Section and shows the problems inside the communication programs which existed in the division. The key concern was with all the retrieval and access to the messages which usually had to be seen through a receptionist.
This examine will aim at analyzing the issue and the result of this concern on the section. The case is focused on the living of incorrect channels inside the Department that has been affecting the potency of the department’s administration. Connection assumes maximum importance on this factor as live updates and information have to be conveyed for the various personnel involved in the department’s activities. Brief summary: The rationale of the watch case study is usually to exemplify the communication program in The Basic Department of Administrative Affairs of the Lebanon Police Section.
The case punches light up on the troubles encountered by the representatives owing to the and traditional verbal connection system prevailing in the division. The information and messages stream is incorrect disturbing the operational and administrative stream in the section. The spoken communication method is centralized, a single receptionist taking care of all the phone calls and emails flows towards the respective receivers in the division. This built the Mouthpiece to think for changing and implementing the new and modern digital system in the section.
The installation of this digital system ensures the effective and efficient connection by overcoming the problems and challenges arising with the Department of Law enforcement, Dubai. The brand new program of communication program resulted in the operational success along with the improvement in the functional efficiency. Besides, there were a great many other drawbacks installed into picture by the connection officer Ann, who was the former receptionist in the police office during the report on the interaction system, was done by school associates within the supervision of Mr.
Abdul, the General from the department. In the next part of the example analysis with the Dubai Law enforcement Department, the important thing points will be highlighted together with the examination of their consequences as well as the action steps taken by the business to get over the problems.
The issues refer to the info which is gathered by the receptionist. This information can be provided by the individuals and could either be a complaint or a call for help or intimation about any urgent situations. It could also include personal calls or perhaps messages intended for the people inside the department. This information could be utilized only when the receptionist was present plus the conveyance of the information within the telephone line meant that the line was kept active and this was responsible for the callers to deter coming from providing details which could demonstrate useful for the department.
Moreover the personnel often wished to access the information after all their duty hours were above, but this was not made possible as the lack of the receptionist meant that data could not become retrieved till such time till the receptionist went back. These issues pertaining to communication in the department are highlighted in this instance study ” * Connection channel which existed inside the department. 2. Various defects associated in the existing conversation channel. * Effect of the inefficient communication channel for the administration of the department. Identifying the reasons for the problems which are evident in the conversation channel. Key Issues Examination: 1 . Communication Channel ” The Connection Channel current in The Basic Department of Administrative Affairs of the Section of Police is the mixture of “verbal and “non verbal communication system. The communication system is the system which includes the interaction involving the people. The communication is established between the tv-sender and the receiver by making use of the sound and dialect to convey the message to the receiver. The communication can be used to express the ideas, wants, concepts and requirements.
The verbal conversation is as a result significant to get the exchange of movement and actions between two or more persons. The verbal conversation system is a well used and classic system for communication in public administrative firm where one single receptionist is liable for the copying of calls and text messages along with the retrieval of information. The program is certainly not spirited enough to cope up with the demands of the modern circumstance of the general public administrations, particularly the Police Office where the volume of workforce is increasing daily, thus leading to the increase of the administration activities.
Today, the communication systems widespread inside the administrations happen to be faster and easier and therefore are modern and technical systems mostly referred as the non mental communication system. (Hanes, 2010) 2 . Inability of the Interaction System , There are various flaws associated with the current communication program or funnel prevailing in the department leading to the failure of the program and the birth of number of problems in the division when the messages and telephone calls are transferred from the receptionist to the concerned officer inside the department. They can be ” * Misunderstandings. Several Perceptions in the People 2. Ineffective Connection Techniques 2. Language Limitations * Subjective Opinions of the Persons (Hanes, Problems in Communication, 2010) 3. A result of the Communication System ” The communication system existing in The Standard Department of Administrative Affairs fails to clinch the success as the program or the route is central and outmoded. The conversation system techniques around a single receptionist that is responsible to transfer the calls and messages for the officers in their respective departments.
She was also produced responsible to retrieve the messages in the absence of any receiver. This can be an old and slow process of communication giving room for number of blunders. This triggered the miscommunication of the data and information and therefore leading to the misappropriation of responsibilities and duties. At times, this fallout in the scolding and admonishments towards the officers through the Deputy General of the department. 4. Reasons for the flaws in Connection Channel ” There can be many and varied reasons that impact the communication program in the corporation.
With reference to the truth study from the public administration’s Dubai Police Department, there is a centralized communication system. The department makes use of both the spoken as well as the low verbal communication system. That they made use of the world wide web, fax devices, printers, phones, e-mails because the method of interaction in the department. The working from the centralized connection system revolves around the receptionist of the division who is produced responsible for the transfer of calls, messages to the device. This is the main fault in the department.
Based on a single receptionist for carrying your communication program will undoubtedly provide room for the blunders and human being errors. The errors and defects might have generated inside the communication system certainly. Steps Taken to Handle the Problem The Deputy with the General Department of Administrative Affairs found the plan of action to resolve the challenge of connection system or channel in the department. The Deputy got taken stage of installing the brand new and contemporary digital system for communication in the department.
The stage was used by the Deputy as the Department was grappling throughout the problems of communication. The modern digital program was installed in the section with the try to eradicate every one of the problems linked to the prevailing communication channel. The receptionist was made the connection officer from the department and was given the responsibility of managing the newest communication system. The conversation officer who was the former receptionist of the section was also accountable for the higher uthorities to provide all of them the feedback of the fresh system keeping the review on the system. The new program installed made certain the quicker and powerful communication over the department of the administrative affairs under the law enforcement officials department of Dubai. Benefits & Drawbacks Eventually, the newest digital program was mounted in the section. This resulted in the eradication of the complications due to the distinct benefits linked to it and they are ” (a) New and modern program (b) Conversation is possible within a large staff c) Simple to use (d) Fast and quick to use (e) Offers unsociable unique add-on. Besides this, there are also several drawbacks associated with the Digital Program and that relates to the Information Richness which is handed between the receiver and the fernsehsender or any and they are generally as follows ” (a) Lengthy Conversations happen to be difficult while using new system. (b) The Particulars from the messages are missed. (c) Lot of Repetitions is required. (d) Less powerfulk and may not be used everywhere in all the capabilities of the section. e) Not everybody in the firm prefers to connect via digital system of communication. (f) Simply cannot create impression upon the folks or the guests involved in the interaction. Conclusion This case study helped to highlight and evaluate a crucial administrative instrument, i. electronic. communication. Connection is a essential aspect of community administration and the evaluation of the case of the China Police Section in its Section of Management Affairs and proved useful in the examination of this facet of administration as well as implications instantly scenarios.
The discussions in the case study features proved that how much an appropriate and methodical communication funnel is required in a of the firm to perform various functions in the department. The situation had also focused upon how much is the operational effectiveness of any kind of organization is affecting due to the incorrect functioning of only one with the system in the organization. Indeed, the Case Study aimed to discover the significance of the proper and friendly communication channels requires in any with the public administration. Recommendations:
With reference to the case analyze, I would like to offer my personal tips for the improvement of the communication channels and applications in the corporation. Several Measures can be used by the Public Administration Authorities to boost the conversation systems in the department. The Recommendations regarding the Office of Authorities are the following ” 5. An Structured System intended for Communication needs to be followed which needs to be completely formal system. This will likely provide a option for the structural and operational problems with respect towards the operational problems. All the components of the Interaction mix ought to be properly maintained during the setup of the programs and devices. A certain problem is recognized which can be referred as the Time Wasting Potential. This would be eliminated by making use of SOP Program used for the development of the overall communication systems and programs in the corporation. (Kuhne, 2004) In addition to the previously mentioned recommendations, I would really like to suggest the connection officer of the Dubai Authorities Department to switch to the upgraded versions in the digital systems of the interaction system as soon as the department gets used to it.
This will guarantee more improved and advanced services to carry out the conversation services throughout the department. It gives you unique companies like ” (a) VOICE OVER IP telephone devices (b) Appointment of the Factory Certified Professionals (c) High in volume Speaker Paging System (d) Remote Teleworker Set up (e) Relocation Solutions (f) Gives, moves and changes Different departments in the Public Administration of China can also employ such modes of devices of interaction within their departments. References 1 ) About US. (n. d.. Retrieved November one particular, 2011, via www. dubaipolice. gov. ae: http://www. dubaipolice. gov. ae/dp/jsps/content/flat-content. do? contentCode=69908 2 . Phone Express Example. (n. g. ). Retrieved November you, 2011, via www. avst. com: http://www. avst. com/case_study/Dubai_Police_Promote_Community_Outreach_with_AVST_CallXpress. asp several. Hanes, T. (2010). Concerns in Communication. Retrieved The fall of 1, 2011, from www. livestrong. com: http://www. livestrong. com/article/158524-problems-in-verbal-communication/ some.
Hanes, Big t. (2010). What is Verbal Communication. Retrieved Nov 1, 2011, from www. livestrong. com: http://www. livestrong. com/article/150573-what-is-verbal-communication/ a few. Kuhne, M. (2004). Connection Channels. Retrieved November 1, 2011, from www. ibisassoc. co. uk: www. ibisassoc. co. uk/articles/Article16. doc 6th. Organizational Data. (n. g. ). Gathered November one particular, 2011, from www. dubaipolice. gov. stryge: http://www. dubaipolice. gov. ae/dp/jsps/content/flat-content. do? contentCode=orgn13
