I would like to explain about work experience. Coming from 2005 to 2007, I worked as a help office technician for any high school affiliated to Korea University in Korea. We maintained roughly 400 personal computers and recognized technical functions including backup, error modifications of personal computers and machines, and unskilled user’s errors.
I formatted and mounted Windows OPERATING-SYSTEM and changed main-board’s fondre, VGA, RAM MEMORY, HDD, LOCAL AREA NETWORK card, and ODD. We installed a LAN line for new category rooms to become internet attainable. In 08, as a system operator I actually worked for starters of the biggest securities businesses in Korea.
I integrated a daily group job included opening and closing a stock market, control deals in stocks, ENTERPRISE RESOURCE PLANNING, marketing and complete stock job with Solaris UNIX. I was involved in debate on a modification of a group job arranging and maintained a batch job by documenting on the scheduled manual record and analyzing the dependency although recording the elapsed time. The next task that I worked for one of the biggest telecommunication companies in Korea, where I talked about about total annual operational program and placed the responsibility of including DIE BAHN running in AIX UNIX and CTI, IVR and recording web servers running on Windows 2000.
I did first-level troubleshooting and informed a person in control of a machine when the problems arose. We continued to work as a technical support expert for Apple in 2011 in Singapore. I provided the front line support via live web-chat and email for Apple Attention certified specialists. I received on specialized information via groups such as Apple care engineering, services training and documentation having a predominant focus on assisting field technicians while using repair of Apple Products.
I determined potential executive issues and trends in escalations by simply ongoing examination and traffic monitoring of escalations, and examination of information. Currently We am earning a living for Seagate being a technical support consultant. I solution to inbound client inquiry telephone calls and emails for individual and business Seagate hard drive buyers. I job cross-functionally to resolve complex problems in House windows and MacOS environments. One day, I took part in a task in developing a staff website to implement included trouble taking pictures.
It became a fantastic internal know-how base for our team. Additionally it is very helpful since all articles or blog posts written by hands on experience for specific concerns. After designing the task, I have qualified team members pertaining to trouble shooting steps to get Apple items, and it was a good chance for me to make use of my previous working encounter at Apple. I was quite thinking about UNIX system administration and database. I would like to be a laptop science professional who gives environment friendly, practical and safeguarded life for the world.
Exceptional achievements I have made is the fact I was offered to be a sophisticated network product support part of the team in February 2013. I used to be Chosen like a top 10 agent of all real estate agents around the world this summer. My personal aim is to find out essential laptop knowledge to lay down the foundation. Furthermore, I wish to learn the pc and its related fields thorough. Actually, that was my personal hope once i was functioning as a program operator within a big info center. This was because We ran cover scripts daily but sometimes I did not completely comprehend just how it works.
I actually monitored SQL queries but sometimes I had formed difficulty to know it. I would really prefer to build my personal career at business computer related. However , the requirements We applied had been asking a diploma in computer system science. Additionally , I hope to discover a potential and interesting region in computer filed through BCS. I would really prefer to study with Adelaide University as they offer high quality teaching. I believe after graduation of the degree, I am highly skilled and adaptable web-site and get design computer-based solutions to the difficulties of information managing and digesting.
