Julien Levesque June seventeen, 2010 MISM 2301 Finding Scenarios Case Questions Circumstance 1: Freelancing 1 . Create a table that captures the “pros” and “cons” on this corporate decision. Pros| Cons|
Improved top quality * Detailed and supervision activities 2. Accurate record of transactions| Jeopardy of quality 2. Poor communication between suppliers * Testability * Qualifications of outsourced workers company| Affordable * Reduces cost service to the business| Quality of service 2. Stakeholders happen to be affected and no single look at of quality| Allows them to focus on the core business * Monetary services| Picture of company 2. Public opinion regarding outsourcing * Staff turnover| Functional expertise and access to ability * As well difficult or perhaps time consuming to develop it in-house| Communication difficulties with transferred staff * Firm knowledge could possibly be jeopardized| Standardizing business processes, IT providers, and app services 5. More usage of services mainly because they have even more resources and time to devote into additional aspects of their very own company| Security, legal, and compliance problems * Fraudulence * Legal responsibility for actions is there yet only right up until employees transfer| 2 .
List the reasons why Freebie southwest chose freelancing? Was this the right choice? 2. Business progress required the advantages of hardware and software updates * This was the RIGHT choice It is vital to keep customers happy and also satisfy their demands while remaining profitable * IT can allow business processes * It was the RIGHT choice 5. Easier to evaluate transactions * Make more informed decisions when manipulating information 5. Outsourcing supplier hired many of the IT staff * This is the RIGHT choice 5. Knowledge of clients and necessary procedures 2. Hardware and software improvements meet client needs * This was a good choice * There is a fee-based arrangement and so they just pay for what they require and work with Case 2: Partnering 1 . Develop a table that reflects the “pros” and “cons” of this business decision. Pros| Cons|
Better customer service (focusing on their expertise)| Unregulated subsidiaries may have problems including IT in the event that they have no their own personnel| Increased efficiency and expense management| Should certainly discuss decision with traders since they are affected| Wide range of specialized personnel whom are only used when needed| Protocol for different subsidiaries may possibly conflict with all the IT the partnering company wants to install| Flexibility of personnel| | Can provide different requires of each subsidiary| | 2 . List the critical success factors (CSFs) in making this partnership work. * Group meetings with the THAT personnel and all groups to verify if they can develop a plan together * Concentrated goal 2. Communication 5. Flexibility 2. Commitment for the project—financial and practice Case 3: Unwinding an outsourced workers relationship 1 . Use a desk to list the major hazards associated with this in-sourcing option and how SRS mitigated every risks. Main Risks| SRS Mitigation|
Data integrity| Transformed into run on new software and testing| Handled environment intended for data center| Located within just building therefore it is accessible to staff and IT| Zero thorough understanding or knowledge of hardware and software getting ordered| Offer to have vendors explain in greater detail all of the components they would use and how it would be configured to do business with their merchandise offering system| Staff’s adoption and the usage of new system| Staff schooling and testing| 2 . List the critical success factors (CSFs) for making this layout work. * Understanding of requires and what hardware may be configured to best suit requires * Comprehensive training for staff so they know how to use hardware * Data sincerity and tests * Standardizing system therefore it is easy to get any additional IT help and to keep costs down
